Writer in Alpharetta, Georgia
I'm an
Individual
It is the objective of this resume to couple my experiences and expertise with a career opportunity that will allow me to continually grow in a challenging, yet rewarding, position. As an ENTJ personality, I am a results-oriented, high-energy, hands-on professional with a successful record of accomplishments in networking, sales and marketing, training, and business-to-business communications. I have extensive experience in freelance and technical writing, editing, publishing, employee training, quality assurance, and customer service.
Other my qualifications include:
* Over twenty years experience in marketing, journalism, visual communications, advertising,
* Over ten years of experience writing professional copy in an online environment,
* Proficiency in Adobe Photoshop, QuarkExpress, CSS, HTML, Windows/Mac and MS Office (i.e. Word, PowerPoint, Outlook, Excel)
* Creation and control of all offline advertising and direct marketing initiatives,
* Development of all web content to maximizes opportunities for indexing and SEO ranking,
* Strong understanding of search engine marketing and technical copy writing,
* Strong written and verbal communication skills to senior level audiences – both face to face & remote, and
* Financial acumen and experience in establishing effective metrics and measurements to demonstrate project results
Experience
American Express B2B Client Manager
Priority Payment Systems
April 2012 – Present, Alpharetta, GA
• Spearheaded 5 buyer campaigns; adding volume of over $6M in sales in 6 months
• Created training guides for client manager organization now available through internal platform
• Created enrollment email templates currently used by entire team for all communications
• Innovative thinker who utilized all available tools to achieve goals and maintain team metrics
• Consistently exceeded monthly sales goals and assisted entire sales floor achieve targets
• Managed an extensive multi-million dollar portfolio of 100 client managers and their accounts
• Relayed valuable B2B sales information necessary to secure monetary gains
• Tracked volume disparities; uncovering strategic sales solutions for client managers
• Educated client mangers and customer pool on all payment platforms and their advantages
Editor in Chief / CEO
PERSONA Magazine
January 2004 – Present, Atlanta, GA
• Creates brand recognition of smaller businesses to readership of over 75,000 in immediate area
• Holds monthly networking meetings to reinforce economic strength of entrepreneurship
• Educates businesses on tax shelters, D&B, reinvestment practices, marketing and advertising
• Offers public relations and social media outlets as well as SEO for patronizing advertiser base
• Recognizes strides toward achievement through annual awards presentations
• Serves as publicist, journalist, consultant and marketing strategist for client base
Social Media Specialist
Ashworth College
March 2009 – April 2012, Norcross, GA
• Spearheaded creation of video / web content that for organizational policy and procedure
• Maximized business SEO through meta-tagging while corresponding with 120K students
• Handled all BBB / DEA correspondence; maintained highest approval rating for organization
• Excellent written and verbal communication skills
• Excellent project management skills geared towards managing multiple activities
Assistant Branch Manager
HSBC
January 2002 – November 2008, Atlanta GA
• Proven sales executive with over 10 years experience in banking, financial and mortgage industry
• Continually exceeded personal sales goals of $250K in loans monthly
• Exceeded annual goal of $4M mortgage loans annually
• Managed and coached branch employees on developing, managing and growing profitability
Employee Satisfaction Coordinator
American Express
January 1999 – January 2002, Greensboro, NC
• Created all monthly rewards and recognition programs for 4,000 man telesales center
• Orchestrated use of internal / external vendors while staying within budget allocations
• Presented monthly to Senior Leadership Teams and advised on all programs / alternate programs designed to maintain internal morale and increase employee retention
Editor / Publisher
GFA Horizons Magazine
January 1998 – January 2002, Fayetteville, NC
• Created brand recognition of smaller businesses to readership of over 125,000 in immediate area
• Held monthly networking meetings to reinforce economic strength of entrepreneurship
• Educated businesses on tax shelters, D&B, reinvestment practices, marketing and advertising
• Served as publicist, journalist, business consultant and marketing strategist for client base
Air Personality 91.9 FM
Fayetteville State University
January 1991 – January 1995, Fayetteville, NC
Air Personality
Military
Air Wing Radar Repairman
US Marine Corps
January 1986 – January 1994, 29 Palms, CA
Education
Ashworth University
Associates, Marketing
2009 – 2...
Prairie View A&M University
Bachelor of Science (BS), Electronics Engineering
1988 – 1...
** References available upon request.
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