Writer in Thornhill, Ontario

Technical Communications/Business Writing: • Planned, designed, wrote and edited a range of documents: user guide and brochure, sell sheet, procedure manual and template forms • Developed, wrote, designed and published a writer's guide to creating a travel brochure using InDesign • Conveyed information to end users in a consistent, concise, and easy to understand written format • Highly proficient written and verbal communication skills • Used effective document design principles and strategies in the development and production of technical materials Project Management: • Developed content based on existing templates in Adobe FrameMaker and Captivate, then using RoboHelp created help and web-based content for distribution to multiple channels • Acquired hands-on experience with document publishing including the use of unstructured and structured templates and the creation and management of book documents • Used paragraph and character catalogs in the creation of documents • Created readable, multimodal online resources on a specific topic using a website platform • Configured a project then developed links to other files, pages or sites with a navigation stream of bookmarks, merged table of content and indices Open to learn more and produce varying types of communications using latest platforms and technology tools.