Writer in Saint Paul, Minnesota

Chris was nothing short of a pleasure to work with. His experience with IT processes - supplemented by his willingness and timeliness in providing quality documentation - proved to be invaluable when creating the support documentation for the IT service desk agents. As the Global Knowledge Manager for Ecolab, I partnered with Chris during a large application roll-out for his division to create and maintain documentation for the IT service desk (ITSD). He was very proactive in determining the needs of the ITSD and provided my team with high-quality documentation that we needed to best support the customer. I was particularly pleased with Chris's timeliness and reliability when we needed additional documentation to supplement what was already published. Additionally, he has been very easy to work with and has always maintained a positive attitude. I believe that Chris would be a very strong asset to any team